In hybrid teams, leaders collaborate with a small set of AI agents that support and accelerate daily work. Studies indicate that everyone will work with an average of 6 to 8 AI assistants in the future. Here are two typical examples:
- Marketing & Communication AI Agent: prepares short market briefings, drafts concepts for web content, and ensures consistent communication.
- Administrative Assistant AI Agent: organises calendars, structures documents and minutes, follows up on action points, and takes over repetitive administrative tasks.
Our Approach
Cross International guides organisations step by step in a very practical and pragmatic way towards a hybrid operating model.
1. Hybrid Readiness Assessment
We analyse leadership, processes, culture and maturity to determine exactly where digital assistants (AI agents) create the most value. This gives your organisation a clear view of where to start and where the biggest impact lies.
2. Design of the Hybrid Operating Model
In this phase, we place strong emphasis on the practical selection, hiring and onboarding of digital assistants that match your business processes.
In other words: we don’t just design the model, we ensure you have concrete digital colleagues ready to step into your workflows.
We define:
- which tasks are taken over by which AI agents,
- how these agents are integrated into daily operations,
- how roles and responsibilities evolve,
- and how governance, risk and decision-making are organised.
3. Agentic AI Leadership Enablement
We train and support leaders and teams to strengthen human leadership in a hybrid context. A key focus is the effective onboarding of digital assistants, enabling people to work confidently with their new AI colleagues. These steps ensure that AI agents are not only technically ready, but also embedded in your culture and leadership practices.
We provide hands-on training and guidance in:
- prompting and AI usage,
- hybrid communication and collaboration,
- alignment and building trust in human–machine cooperation.
Why Cross International?
With more than 25 years of experience in leadership, transformation and organisational advisory, we combine human expertise with the latest insights on hybrid organisational models. We help organisations not just keep up, but get ahead!
Ready for the Hybrid Future?
Discover how hybrid teams, agentic workflows and strengthened human leadership reinforce each other, and what this means concretely for your organisation.
For more information about our Agentic AI & Hybrid Organisations offering, please contact Bart Verreydt.
